I need help with...  


Setup & Troubleshoot
Dialup Connections
Mail & News
Web Browsers

General Information
Servers and Settings
Spam & Security
Virus Protection
Tech Tips & Support Links
Virtual Applications
   

Connection Hangs, Timeout, or Slow logon

If your connection hangs, times out or your log in appears to be slow, check your dial-up networking configuration and network settings.

Dial-up Networking

If the "Log on to network" option is selected, Dial-Up Networking tries to find a Microsoft Windows Network. If it doesn't find one, the connection may time out or will be very slow.

To disable the "Log on to Network" option do the following (Please note that the instructions vary slightly with operating system; refer to the virtual apps or "Check your Settings" box on the Dialup Connection main page for more information or screenshots.

  1. Double click My Computer.
  2. Double click Dial-up Networking (If not seen, go to the Control Panel).
  3. Right click the connection to VISP Data Not Found